Privacy policy
Effective Date: June 3, 2025
At ReshamNagari, we are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website or interact with us in any way. By using our services, you agree to the practices outlined below.
1. Who We Are
ReshamNagari is a family-run legacy business based in India, offering traditional and handcrafted Banarasi sarees, lehengas, suits, and other ethnic wear. Our commitment to quality is matched by our commitment to your privacy.
2. Information We Collect
We collect personal data when you interact with us, including:
A. Information You Provide Directly
Full name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via authorized gateways)
Messages or feedback sent through contact forms, email, or chat
B. Automatically Collected Information
When you browse our website:
IP address
Device type and browser
Pages viewed
Referring URLs
Time spent on the site
Interactions such as clicks and scrolls
We may use cookies or similar technologies to enhance your browsing experience (see Section 5).
3. How We Use Your Information
We use your personal information for the following purposes:
To process and fulfill your orders
To provide customer service and support
To send order updates and transactional notifications
To personalize your shopping experience
To manage your account (if created)
To send promotional emails (if you opt in)
To detect and prevent fraud or misuse
To comply with legal and regulatory obligations
4. How We Share Your Information
We do not sell your personal information.
However, we may share your information with trusted third parties when necessary:
Payment processors to handle transactions securely
Shipping partners to deliver your orders
Customer service tools to respond to your queries
Legal authorities if required to comply with laws or protect our rights
All such partners are required to protect your data and use it only for the specified purposes.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Remember your preferences
Keep items in your cart
Analyze website traffic and usage
Improve our site’s performance
You can choose to disable cookies in your browser settings, though it may affect some website functionality.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data. While we strive to use commercially acceptable means to safeguard your information, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law (e.g., for tax, legal, or accounting purposes).
8. International Visitors
If you are accessing our website from outside India, please note that your information may be processed and stored in India or other countries with different data protection laws than your home country.
9. Your Rights
You may have the right to:
Access your personal information
Correct or update your data
Request deletion of your data
Object to certain uses (e.g., marketing)
Withdraw consent (where applicable)
To make any requests regarding your personal information, please contact us using the details below.
10. Children’s Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from minors. If we discover we have received data from a child, we will delete it promptly.
11. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our website means you accept the revised policy.
12. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:
📧 Email: officialreshamnagari@gmail.com
📍 Address: 611, Powai Plaza, Central Avenue, Sainath Nagar, Powai, Mumbai, MH 400076, India